The customer service cover letter sample below shows the principles of good cover letter writing. It is longer than the conservative standard. The sender begins by saying which job she is applying for. She also pays a few compliments to the company. In the second and third she highlights her skills and accomplishments. The last paragraph of the customer service over letter sample sets the stage for an interview.
Customer Service Cover Letter Sample
Dear Mr. Smith,
May this letter find you well. I read in your web site that you are in need of a customer service representative. I have been in this field for six years and presently am employed with ____ in its sales department. Having heard of your recent acquisition of ____, I see that yours is a fast-growing company with a bright future; I would be happy to render my skills at your service.
My warm, friendly and charming personality helped win the loyalty of our clients. I am proud to say that since I started working for my current employer, the number of returning customers has doubled!
Besides customer care, I also worked as public relations officer for the Office of the Mayor. Attending to people and listening to their concerns so that we may work out a solution is natural to me. My experiences have taught me that for any business or organization to thrive, it must always maintain an open and active line of communication with its patrons. It is the task of customer service representatives like me to secure this for you.
For your reference, I have attached my resume which details my work history, training and seminars, and awards. But I think I would be able to tell you more about my qualifications in an interview. Please do not hesitate to call me so that we may schedule a meeting.
Thank you for your consideration.